Looking to build your career in enterprise IT operations and Microsoft 365 administration? Tata Communications has officially announced its Recruitment Drive 2026 for the role of Junior Engineer – IT Operations & Infrastructure in Pune. This opportunity is ideal for freshers and early-career IT professionals who want to work with enterprise collaboration platforms, cloud-based communication systems, and IT infrastructure support.
Candidates with knowledge of Microsoft 365 (O365), incident handling, and IT support operations are encouraged to apply for this full-time on-site position at Tata Communications’ Pune office.
About Tata Communications
Tata Communications is one of the world’s leading digital ecosystem enablers, helping enterprises transform through cloud, security, IoT, media, collaboration, and network services. The company operates a massive global infrastructure connecting businesses across continents with secure and intelligent communication solutions.
Working at Tata Communications offers exposure to enterprise-grade technologies, large-scale IT operations, and global collaboration systems.
Tata Communications Recruitment 2026 Overview
| Category | Details |
|---|---|
| Company | Tata Communications |
| Job Role | Junior Engineer – IT Operations & Infrastructure |
| Location | Pune, Maharashtra |
| Job Type | Full-Time |
| Work Mode | On-site |
| Experience | Freshers / Entry-Level |
| Platform | Microsoft 365 (O365) |
| Industry | IT Infrastructure & Operations |
Job Description
As a Junior Engineer – IT Operations & Infrastructure, candidates will be responsible for supporting and managing the organization’s Microsoft 365 collaboration environment. The role involves monitoring services, resolving user issues, maintaining IT documentation, and ensuring smooth enterprise communication operations.
Selected candidates will work closely with IT teams to provide troubleshooting support, maintain security standards, and ensure uninterrupted collaboration services across the organization.
This role is highly suitable for candidates interested in cloud collaboration, IT operations, Microsoft technologies, and enterprise support environments.
Key Responsibilities
Microsoft 365 Administration
- Manage and support Microsoft 365 (O365) services and applications
- Assist users with troubleshooting and issue resolution
- Handle basic administration tasks related to enterprise collaboration tools
Service Monitoring & Maintenance
- Monitor service health dashboards regularly
- Ensure high availability of communication and collaboration services
- Identify and resolve operational issues proactively
Incident Management
- Handle IT support tickets and user requests
- Track incidents and ensure timely resolution
- Coordinate with internal teams for issue escalation when required
Security & Compliance
- Follow standard IT security protocols
- Support compliance-related activities within the O365 environment
- Maintain secure enterprise communication practices
Documentation & Reporting
- Maintain operational documents and process guidelines
- Update incident logs and technical reports
- Create and manage knowledge-base articles for recurring issues
Eligibility Criteria
Candidates interested in Tata Communications Recruitment 2026 should meet the following requirements:
Educational Qualification
- Bachelor’s degree in:
- Computer Science
- Information Technology
- Electronics
- Or related technical disciplines
Technical Skills
- Basic understanding of Microsoft 365 (O365)
- Familiarity with cloud collaboration tools
- Knowledge of IT infrastructure and technical support processes
- Understanding of incident management and ticketing systems
Preferred Skills
- Strong communication and documentation abilities
- Problem-solving mindset
- Ability to work in a fast-paced enterprise environment
- Team collaboration and organizational skills
Why Join Tata Communications?
Working with Tata Communications provides candidates with:
- Exposure to enterprise-level cloud technologies
- Experience with Microsoft 365 administration
- Opportunity to work on global IT infrastructure systems
- Professional growth in IT operations and enterprise support
- Collaborative and technology-driven work culture
Selection Process
The recruitment process may include:
- Resume Shortlisting
- Technical Screening Round
- Microsoft 365 & IT Support Interview
- Operational/Managerial Discussion
- Final HR Round
Candidates should prepare basic concepts related to:
- Microsoft 365 Administration
- O365 Troubleshooting
- IT Infrastructure Basics
- Incident Management
- Security & Compliance Fundamentals
How to Apply for Tata Communications Recruitment 2026?
Eligible candidates can apply online through the official Tata Communications Careers portal. Applicants are advised to keep their resumes updated with:
- Microsoft 365 knowledge
- IT support experience
- Technical troubleshooting skills
- Internship or project experience